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Browse the Best Western Wyndhamere frequently asked questions by scrolling below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check-in is from 2pm and check-out time is by 10am.

Q: Do you require a security bond upon check-in?

A valid credit card is required on check in, if a valid credit card cannot be provided a cash security deposit will be required.

Q: Is after hours check-in available?

Yes, we have a night bell with on-site management available.

Q: Can I have a late check-out?

We will happily offer a late checkout, dependent on availability.

Q: When do I have to pay a deposit?

For individual bookings no deposit is required, payment is required on check-in. 

Q: What are the reception hours?

Monday-Friday 7am - 10pm
Saturday, Sunday and public holidays 8am- 7pm

Q: Can I book tours tickets with you?

We do not book tickets directly, however our friendly staff will be happy to provide information on where you can book tours.

Q: What is your cancellation policy?

We require 24 hours notice of cancellation, or 48 hours during peak event times.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Complimentary wifi is available throughout the property and in all guest rooms.

Q: What facilities do you have?

  • Onsite restaurant (breakfast and dinner)
  • Outdoor pool
  • Guest laundry
  • Onsite parking
  • Guest computer

Q: Is there car parking available?

Yes we provide on-site parking at no extra charge.

Q: Is all linen provided?

Yes, all linen is provided for your room, however we do not provide pool towels.

Q: How often are the rooms serviced?

Our rooms are serviced daily.

Q: Is the pool heated?

No, our outdoor pool is not heated.

Location FAQ's

General information about our location.

Q: Are there shops or restaurants nearby?

  • Onsite restaurant
  • Local milk bar - open 7 days. 170m
  • Centre of town 750m

Q: Is there public transport nearby?

  • Train station 2.6km
  • Bus stop 200m (rear of property) 
  • Taxi service 24 hours

Q: What local attractions are in the area?

  • Shepparton Art Museum
  • SPC factory sales
  • Ardmona Kidstown
  • Goulburn River
  • Victoria Parklake
  • Chocolate Apple Factory
  • Historic Murchison
  • Monichino wines
  • Tallis wines
  • Belstack strawberry farm

Q: Where can I buy groceries locally?

  • Coles.  2.3km
  • IGA .1km
  • Woolworths 2.5km